Privacy Policy

Effective Date: March 17, 2026

Velocity Sports Physical Therapy (“Velocity Sports Physical Therapy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, services, and communications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://velocitysportspt.org/, contact us, submit forms, or receive communications from us.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Appointment or scheduling information
  • Billing or payment-related information you choose to provide
  • Information you submit through contact forms or patient inquiry forms

Service-Related Information

  • Information related to sports physical therapy, performance training, and injury prevention services
  • Communications regarding appointments, billing, and care coordination
  • Information you provide when requesting services or contacting our office

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of website visits
  • Referring website information
  • Basic cookie and analytics data

How Information Is Used

We may use your information to:

  • Provide and coordinate sports physical therapy, performance training, and injury prevention services
  • Respond to inquiries and communicate with you about appointments, scheduling, billing, and administrative matters
  • Maintain business and patient service records
  • Improve website functionality, usability, and service operations
  • Send care coordination text messages related to appointments, administrative matters, and billing
  • Comply with applicable legal, regulatory, and recordkeeping obligations
  • Protect the security and integrity of our website, systems, and operations

Text Messaging & Mobile Data Compliance

If you choose to provide your mobile number and consent through our website form checkbox, Velocity Sports Physical Therapy may send you text messages related to care coordination only, including appointment reminders and administrative or billing messages.

Opt-In

Users may opt in to receive text messages by selecting the consent checkbox on a website form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of text messages at any time by replying: “Reply STOP to opt out. Reply HELP for help.”

Message Frequency

Message frequency may vary.

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell or rent your personal information.

We do not share mobile information with third parties for marketing purposes.

We may share information only in the following limited circumstances:

  • With service providers or vendors who assist us in operating our website, scheduling systems, communications, payment processing, or business operations, provided they are bound by confidentiality obligations
  • When required by law, court order, subpoena, or other valid legal process
  • When necessary to protect our rights, safety, property, staff, patients, or the public
  • As otherwise permitted or required under applicable healthcare and privacy laws

Any sharing of information is limited to what is reasonably necessary for the applicable purpose.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information you have provided to us
  • Request that we correct inaccurate contact or account information
  • Request that we delete information, subject to legal, medical, business, or record-retention obligations
  • Opt out of text messaging communications by replying STOP
  • Contact us with questions about our privacy practices

To exercise any of these rights, please contact us using the information listed below.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You use our website and submit information at your own risk.

Terms & Conditions of Use

By accessing or using this website, you agree to use it only for lawful purposes and in accordance with these Terms & Conditions of Use. The content on this website is provided for general informational purposes related to our services and is not a substitute for professional medical advice, diagnosis, or treatment.

Use of this website does not create a patient-provider relationship unless and until you engage our services through appropriate intake, evaluation, and consent processes.

Use Restrictions

You agree not to:

  • Use the website in any way that violates applicable law or regulation
  • Attempt to gain unauthorized access to any portion of the website, server, or related systems
  • Interfere with the operation or security of the website
  • Transmit malicious code, spam, or harmful materials through the website
  • Copy, reproduce, distribute, or exploit website content except as permitted by law or with our written permission
  • Use the website in a manner that could damage our reputation or interfere with our services

Intellectual Property

All content on this website, including text, graphics, logos, branding, layout, and other materials, is the property of Velocity Sports Physical Therapy or its licensors and is protected by applicable intellectual property laws. No portion of the website may be copied, modified, republished, uploaded, posted, transmitted, or distributed without prior written permission, except for personal, non-commercial use permitted by law.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience. We are not responsible for the content, privacy practices, or terms of those third-party sites. Your use of third-party websites is at your own risk and subject to their own policies and terms.

Termination

We reserve the right to suspend, restrict, or terminate access to the website at any time, without notice, for conduct that we believe violates these Terms & Conditions, is harmful to other users, or may expose us to legal or operational risk.

Governing Law

These Terms & Conditions and this Privacy Policy are governed by the laws of the State of South Carolina, without regard to its conflict of law principles.

Changes to Terms

We may update this Privacy Policy and these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Contact Information

Velocity Sports Physical Therapy
Website: https://velocitysportspt.org/
Email: frontdesk@velocitysportspt.org
Phone: +1 843-633-3242
Address: 483 Long Point Rd, Mt Pleasant, SC 29464, United States

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